What forms of payment do you accept?
We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.
How secure is this store?
This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).
Do I need a PayPal account to purchase from this store?
No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.
What if I don't want to pay through Paypal?
If you are ordering from Australia, we also accept Direct Deposit into our account. Please contact us for details.
When will my order ship?
Orders will ship within 2 business days of received payment.
What are your shipping policies?
All orders over $30 are sent registered Australian post unless other arrangements are made. This includes insurance of up to $100 value. For smaller value items, we are happy to send regular post, please contact us to make arrangements.
Do you ship internationally?
You bet we do, Again, we ship international items using registered Australia post. If there is no shipping price specified for your country, just contact us and we'll let you know.
Can I order a sold out item?
Please contact us to see whether it is possible to make another similar piece, and, if so, I would love to make you one. It'll just require a little patience as it may take a couple of weeks.
Will you make me a custom piece of jewelery?
I would love to talk to you about it and see what we can come up with.